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Frequently Asked Qustions

You're not the only hotspot user to have questions. Here are the answers to some of our most frequently asked questions. If you are a hotspot owner/operator with questions/concerns visit here.

Q. How do I view/edit my account?

Please click here to view or make changes to your account. Here you will be able to view usage, past invoices, and edit your account information.

Q. What should I do if the logout window is no longer on my screen?

Please click here to log out (this page will only display if currently logged into a hotspot). For further assistance please contact our customer service at 888.932.2326 ext. 2

Q. Do I have to bring my own computer to the coffee shop?

Some coffee shops will supply computers, either free or for a small rental fee. Other shops require you to bring your own computer. Check with the location you plan to visit for details.

Q. Where can I find an access point?

Vist our locations page to see the full list of WEBbeams hotspots.

Frequently Asked Qustions

Q. How do I view/edit my account?

Q. What should I do if the logout window is no longer on my screen?

Q. Do I have to bring my own computer to the coffee shop?

Q. Where can I find an access point?

Q. How do I log in?